Privacy Policy for Eagle Capital Investments
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
Eagle Capital Investments ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Eagle Capital Investments.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
10. Services and Advertisements by Third Parties
From time to time, third parties may offer services or advertise on our website. If you choose to interact with these third parties or provide them with information, their use of your information will be subject to their own privacy policies, not ours. Additionally, if you accept goods or services from a third party advertised on our site, the third party may infer a relationship between you and Eagle Capital Investments.
11. Google Analytics
Eagle Capital Investments may use Google Analytics and Google Analytics Advertising Features, such as Remarketing, Google Display Network Impression Reporting, and Demographics and Interest Reporting. These features use first-party cookies to collect information, which is then processed in Google Analytics to help us improve our website, marketing, and user experience.
We do not collect personally identifiable information through Google Analytics. For more details on how Google uses cookies, please refer to Google’s Data and Privacy policies. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-on.
12. Google Ads and Remarketing
Eagle Capital Investments may also use Google Ads and its remarketing features. These tools allow us to display tailored advertisements to users who have previously visited our website and to identify similar audiences that may be interested in our services. These features use both first- and third-party cookies to collect data that informs advertising campaigns. If you wish to opt out of Google’s use of cookies, visit Google’s Ad Settings. You can also opt out of third-party cookies through the Network Advertising Initiative Opt-Out page.
13. Protecting the Privacy of Minors
We are committed to protecting the privacy of children and teenagers. We do not knowingly collect personally identifiable information from minors through our website. If we discover that such information has been inadvertently collected, we will take immediate steps to delete it.
14. Links to Other Websites
Our website may include links to third-party websites that offer goods, services, or information. When you click on one of these links, you will leave the Eagle Capital website and will no longer be subject to this privacy policy. We encourage you to review the privacy policies of any third-party websites before providing them with any personal information. Eagle Capital Investments is not responsible for the information collection practices of these third-party websites.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: Eagle Capital Investments
Phone: (610) 761-8940
Email: [email protected]
Website: www.eaglecapitalinvestments.com
By using our website and services, you consent to this Privacy Policy.